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Speech and Touch Make it Simple
Co. Vivid Speech is the mobile solution for IVR. It is the smart multi-modal solution that enables speech, touch, and visual display in IVR interactions
Bringing a Mobile Experience to IVR
Co. Vivid Speech makes customer service and sales interactions simple by extending your inbound and outbound IVR to a mobile web experience.
Extend IVR to a Mobile Web Experience
Transform your existing IVR to a next-generation, interactive response system by giving your customers a mobile web experience – without requiring them to download a mobile application.
Make Tasks Fast and Easy
Engage with customers at a deeper level through a flexible multi-modal interface that pushes rich content to the caller s connected device, making complex task resolution fast and easy. Empower your customers to control their journey, increasing self-service automation.
Drive Results with Prediction
Drive business results with prediction and real-time decisioning, making customer interactions predictive and personalized. Know why a customer is contacting you and when and how to engage with them to expedite resolution
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